Collaboration

Task:
How can we improve collaboration between product, design and tech?

Problem:
Developers raised concerns that they were only doing what they were told by designers. They wanted to be more involved in the end to end journey and advise designers on solutions. It felt as though everyone was on a production line, and was very much hand to mouth.

Solution:
Created 3 amigos sessions

Meetings

Problem:

The show and tell meeting had evolved over the years from a place where only app designers would share their work with Waitrose designers. Feedback from the apps team was that they were not getting much out of the meeting as they felt like they were repeating themselves in other app meetings. Feedback from Waitrose designers were they were not sure of the purpose of the meeting.